Politique de retour

At Cloud store, we are committed to ensuring your satisfaction. If for any reason you are not satisfied with your purchase, please review our detailed return policy below:

1. Return Period You have 30 calendar days from receipt of your order to return an item.

2. Return Conditions To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

3. Return Procedure To initiate a return, please contact us at Cloudstore.info12@gmail.com with your order number and details of the item you wish to return. We will provide you with detailed instructions for the return process.

4. Return Shipping Costs Return shipping costs are the responsibility of the customer, unless the item is defective or an error has been made on our part. In this case, we will cover the return shipping costs.

5. Refund Once we receive your returned item and inspect its condition, we will notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

6. Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same model, please contact us at Cloudstore.info12@gmail.com .

7. Non-Returnable Items Certain types of goods cannot be returned. This includes perishable goods, gift cards, and downloadable software products.

8. Contact Us For any questions regarding our return policy, please contact us at Cloudstore.info12@gmail.com . Our support team is here to help!

We value your trust, and we are committed to providing you with an exceptional shopping experience.